*The actual product package may vary from the images shown on the website*
Kimchi Disclaimer
Please note that imported kimchi tends to be fermented longer and is prone to containing more lactic acid (an increase in sour taste). Purchasing this product can result in varying flavors.
Fast Shipping and Professional Packing
We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and exact specifications. Prior to shipping, your goods are thoroughly inspected and secured. Everyday, we send to thousands of clients in multiple countries. This is an indication of our commitment to be the largest online retailer globally. Warehouses and distribution centers can be located throughout Europe as well as in the USA.
Orders with more than 1 item are assigned processing times for each item.
We will inspect each and every one of the products before they are shipped. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Stock is dynamic, and not fully managed by us because of the involvement of multiple parties including the factory and our warehouse. The stock can change at any time. It is possible that your order is out of stock once the order has been placed.
The policy is for 30 days. If 30 days have passed in the past since you purchased and we are unable to offer you a return or exchange.
You are able to return an item in the event that it is not used and still in the same condition when you first received it. It must also be returned in its original packaging.
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